Privacy Policy

Privacy Policy
Last updated: March 27, 2025

Master Freight LLC (“us”, “we”, or “our”) operates the Master Freight LLC website (the “Service”).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible at https://mastersfreight.com.

1. Introduction

We value your privacy and are committed to protecting your personal data. This policy explains what personal data we collect, how we use it, and your rights regarding this information.

2. Types of Information Collected

We may collect and process the following personal data:

  • Name
  • Email address
  • Telephone number
  • Address
  • IP address
  • Browsing data (via cookies and analytics tools)
  • Payment and transaction details (when applicable)

3. How Information is Collected

We collect personal data through:

  • Website forms (contact forms, account registration, checkout process)
  • Cookies and tracking technologies
  • Customer support interactions
  • Transactions and purchases

4. Purpose of Data Collection

We use collected information for the following purposes:

  • Providing and improving our services
  • Processing transactions
  • Sending transactional and promotional communications
  • Enhancing user experience through analytics and personalization
  • Compliance with legal obligations

5. Data Security Measures

We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive information
  • Secure server storage
  • Limited access to personal data by authorized personnel only

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share data with:

  • Service providers assisting in business operations (e.g., payment processors, email service providers)
  • Legal authorities when required by law

7. User Rights

You have the right to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent for data processing
    To exercise these rights, contact us at contact@mastersfreight.com.

8. SMS Communication Policy

By providing your phone number, you consent to receive SMS messages regarding inquiries, transactions, promotions, and service notifications.

Your Choices and Opt-Out Rights:

  • Reply STOP to any SMS to unsubscribe
  • Email contact@mastersfreight.com to request removal from SMS lists
  • Standard messaging rates may apply
  • We do not share your phone number with third parties for marketing purposes

9. SMS Terms & Disclosures

  • SMS Consent Communication: Your phone number obtained through SMS consent will not be shared with third parties for marketing purposes.
  • Types of SMS Communications: You may receive messages related to appointment reminders, follow-ups, billing inquiries, and promotional offers.
  • Message Frequency: SMS frequency varies based on communication type.
  • Fees for SMS Messaging: Standard message and data rates may apply depending on your carrier’s pricing plan.

10. Cookies & Tracking Technologies

Cookies help enhance your experience on our website. You can control cookie settings through your browser. However, disabling cookies may affect certain website features.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing personal data.

12. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us for removal.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Please review periodically for any changes.

14. Contact Us

For any questions regarding this Privacy Policy, contact us at:

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